(Note: I’m about five-seven, one-hundred forty pounds and work at a video game store. My best friend is a foot taller, and about a hundred pounds heavier.) Me: “Thank you for calling ***, can I help you?” Customer: “Uh yeah, I bought this stupid hockey-game, and I wanna return it ’cause I don’t like it.” Me: “Well, I’m sorry sir, but you can’t simply return a game because you didn’t like it.” Customer: “Uh… I mean, the game doesn’t work right.” Me: “Sir, you just told me that you didn’t like...