We can ship anywhere in the world but certain restrictions do apply. Certain manufacturers will not allow authorized dealers to ship their products overseas (specifically, ESP, Roland/Boss/Edirol, Fender/Gretsch/Jackson/Guild/Squier, Yamaha, Ernie Ball, Gibson/Epiphone, Paul Reed Smith, Rickenbacker, Behringer, Taylor, Line6, Digitech, DiMarzio, DOD, JBL and Lexicon ). Also, we cannot ship oversized items.
We do ship to the UK, but certain restrictions do apply. Certain manufacturers such as Roland/Boss/Edirol, ESP, Fender/Gretsch/Jackson/Guild/Squier, Yamaha, Ernie Ball, Gibson/Epiphone, Rickenbacker and Korg/Marshall/Vox will not allow authorized dealers to ship their products to the UK. Also, we cannot ship oversized items.
We also ship to Canada, but Korg/Marshall/Vox, Roland/Boss/Edirol, Fender/Gretsch/Jackson/Guild/Squier, Yamaha, Ernie Ball, Behringer and Gibson/Epiphone do not permit their products to be shipped to Canada.
Here is what you need to know if you are an international customer:
To calculate your shipping charges, add items to your cart. Then, click on the link under the “shipping” column that says “calculate shipping”. In the window that pops up, fill in the information and click on “Get Shipping Rates” to calculate your shipping charge. (If you do not have a postal code, just type N / A in that field to override the error message.)
Please note you are responsible for any custom taxes or duties into your country - we are not involved in this. To figure these out, please use this link or call your country's customs office:
http://www.trade.gov/td/tic/tariff/calculate_duty.htmHere's some other links that may be useful:
To figure out the currency conversion:
http://www.expedia.com/pub/agent.dll?qscr=curc&&zz=1028041120176&&&zz=1033675401503Also, all of our electronic items are configured for US voltage only. If you need a voltage converter, we now carry these. A plug has to be used with a transformer. There are 4 different plugs for different countries. The transformer comes in different wattages. Here's a link to our site on these:
http://www.music123.com/search/?src=voltage+converter&search_combo=es(If you have difficulty accessing a link listed above, try to copy the entire url (instead of clicking on it), then paste it to your browser and delete any spaces that may appear within the address line.)
PAYMENT METHODS:
We accept most major credit cards (Visa, Mastercard, Discover). We also accept Personal Checks and Money Orders (in US funds only), as well as bank transfers (will require a $20.00 processing fee - contact me for more details on this). Western Union Wire Transfers (*Canadian fee is $15 for up to $5000. International fee is $15 up to $3000 and $25 up to $5000). Fees are subject to change. If you opt for Western Union Wire Transfer, please contact us for the most up to date Account information or click on the Western Union icon found on the homepage of the website.
SHIPPING:
International orders are shipped via UPS Worldwide Express only. If in stock, your order will be shipped via 2nd day. If out of stock, it could take 2-3 weeks or longer to ship depending on whether or not the item is backordered with the manufacturer. It usually takes longer for international credit cards to be verified so please be patient after your order is processed. If you want status on your order, contact our customer service dept at 574-251-3333.
Finally, your shipment is FULLY insured should anything arrive damaged from shipping.
Thanks,
Matt Milner
Music123.com
1-888-590-9700 Ext# 1151